Returns & Exchanges
At IMAX Corporation, we strive for complete satisfaction with every purchase; if you are not entirely happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange. Please ensure all products are returned in their original packaging and condition to qualify for processing.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original shipping materials, ensuring the RMA number is clearly marked on the outside of the box.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Refund
Once our warehouse inspects the returned goods, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing