Frequently Asked Questions
Everything you need to know about shopping with IMAX Corporation
What are your standard shipping times?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery times vary by location.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
IMAX Corporation accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Do you offer wholesale or bulk pricing?
Yes, we provide competitive pricing for bulk orders. Please contact our corporate sales team via the contact form to discuss your specific requirements.
How do I contact customer support?
Our support team is available Monday through Friday, 9 AM to 5 PM. You can reach us via email at [email protected] or through our live chat feature.